SpinBet

Spinbet Casino

Welcome to Spinbet, where our online casino and our sportsbook share one account and one balance. Spin pokies, take a seat at a live table or back your team on the NRL, and find our welcome offers, payment rules and safer play tools right here.

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Our casino games

Pokies

Our pokies cover classic three reel games, video pokies packed with bonus rounds and free spins, Megaways titles where the ways to win change on every spin, and progressive jackpots that keep building until somebody lands them. Favourites include Gates of Olympus 1000, Sweet Bonanza 1000, Floating Dragon Hold and Spin and SpinBet Princess, and these are also the four games your welcome free spins run on.

Live and digital tables

SpinBet live casino brings a real table, a real dealer and a real deck to whatever screen you are holding, streamed in HD around the clock, with stakes from a couple of dollars up to high roller limits. Prefer to play at your own pace? Our digital table games deal instantly, with no dealer and no wait.

Game availability

Some games may be unavailable in certain jurisdictions as game providers require, and those provider policies can change over time. NetEnt games are unavailable for players in Australia, and players from Australia are not eligible to win jackpots on NetEnt jackpot games such as Mega Fortune. We make reasonable efforts to keep players from those countries away from these games, and any such jackpot win would be annulled.

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Our live casino

Providers: Pragmatic Play · Evolution

As a live casino Australia players can explore, our live online casino gives you blackjack, roulette, baccarat and game shows hosted in Pragmatic Play's studios, along with Evolution favourites like Crazy Time. A live dealer casino is the closest thing to sitting at a casino table without being there. A human dealer shuffles physical cards or spins a physical wheel in a studio, a camera streams it to your device, your balance updates the moment the result is in, and a chat box lets you talk to the dealer as you go.

Our exclusive tables

These four tables are SpinBet live casino originals, run by Pragmatic Play and branded for our players only. There are four of them, SpinBet Blackjack, SpinBet VIP Blackjack, SpinBet Roulette and SpinBet Auto Mega Roulette, and you will not find them anywhere else.

  • SpinBet Blackjack Blackjack Our signature live blackjack table.
  • SpinBet VIP Blackjack Blackjack The VIP edition of our blackjack table.
  • SpinBet Roulette Roulette Our own wheel with the full range of inside and outside bets.
  • SpinBet Auto Mega Roulette Roulette A dealer-free wheel that spins automatically, round after round.

More tables and game shows

Our live blackjack also includes Blackjack with 21+3 and Perfect Pairs side bets plus Bet Behind, a shared-hand table where unlimited players play one hand, and Bet Behind Pro Blackjack where bots play every seat using basic strategy. Roulette has more tables than any other live category, from the single-zero European wheel at our standard Roulette table to Speed Roulette with rounds of roughly 25 seconds and dealer-free Auto Roulette. Baccarat keeps the choice simple because you only back the Player, the Banker or a Tie, at tables such as Speed Baccarat and Squeeze Baccarat. For game shows, Money Time is built around a money wheel with four bonus games, and Monopoly Live, Deal or No Deal Live and Dream Catcher round out the floor.

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Our welcome offer and rewards

Casino welcome package

Up to $6,000 plus 100 free spins across your first three deposits.

Casino rewards

Activate your bonus in Rewards before depositing.

VIP level rewards

Earn points as you wager and move up the VIP ladder.

Casino welcome package

Our casino welcome package is worth up to $6,000 plus 100 free spins across your first three deposits. Each of the three deposits carries a bonus cap of $2,000, and the first one comes with a 100% match plus the spins on the four pokies named in our games section.

Log in and activate your bonus from the Rewards section before you deposit, then switch to your bonus balance and play. Our casino welcome offer is only available on deposits made with fiat payment methods. Deposits made with cryptocurrency, including but not limited to Bitcoin, Ethereum, Litecoin and USDT, do not qualify for or trigger any welcome offer bonus, casino or sports.

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Wagering and bonus balance

To wager a bonus or free spin result, you bet 40 times that amount. Maximum bet allowed during wagering is $25, and the maximum win from the welcome package bonus is $10,000.

Winnings from bonuses or free spins become available for withdrawal only after you meet all wagering rules. Unless otherwise stated in a promotion's own terms, free spins carry 40x wagering.

All our bonuses are non-sticky, so you cannot request your withdrawal until wagering requirements are fully met. You play with real money first and bonus money second, and once the bonus money is lost, the bonus is lost too.

When you play with bonus funds, all the winnings requested for withdrawal pass a check before payment, and we may ask you to confirm personal and payment details with copies of documents such as proof of ID, address or payment method.

All deposit bonuses have a minimum deposit requirement for obtaining the bonus, a maximum bonus amount, wagering terms, a maximum bet while wagering and a time limit on bonus life, unless otherwise indicated. At the end of the bonus period, if the bonus remains valid and wagering is not complete, all bonus money and winnings are void.

A player can request a withdrawal of their deposit before meeting the wagering requirements, in which case the bonus and its winnings are void and any remaining funds are paid out. You can also cancel any bonuses without proceeding to their wagering, with no loss of your own funds, and you have the right to refuse any bonuses from us.

Bonuses are automatically cancelled upon active balance reaching 0.05 EUR, USD, CAD, NZD, AUD or USDT, 0.000001 BTC, 0.00001 ETH, 0.0001 LTC or less. This applies only to the balance tied to a bonus, meaning deposit plus bonus or a no deposit bonus on its own, and never to funds from other deposits or bonuses.

Unless otherwise stated, all the bonuses are added on UTC time. All bonus offers are strictly limited to one per person and their family, home address, email address, IP-address, telephone number, account number, card number, e-wallet number, payment system account such as Neteller or Skrill, and electronic device.

All players can take advantage of the bonuses, except where a bonus has country restrictions and the player is a citizen of one of those countries, and no bonuses, promotional programs or VIP rewards are available to players from Sweden.

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How games count towards wagering

Not every bet is fully taken into account when wagering the bonus. 100% of each bet counts on slots, except for excluded games.

Some slots and table games do not count towards wagering at all; the full list of excluded games is in our bonus terms.

All other games not mentioned above count 10%.

Bonus use rules

We have zero tolerance for advantage play. We may void bonuses and their winnings where stolen cards, chargebacks, extra accounts or incorrect registration details are involved, and we may cancel winnings where a player uses strategies aimed only at clearing wagering. Delaying game rounds or bonus features until wagering is complete, or depositing again while free spins or bonus features are still open in a game, is not allowed. Our bonus terms sit under our general terms and conditions, and we may amend and supplement them at any time.

Weekly free spins

Every Wednesday our weekly offer gives you 25 Free Spins in a featured game, waiting in your Rewards tab from 7am to 11.59pm Australian Eastern Standard Time. You need to have made a deposit in the last 7 days, wagering is 40x, the maximum win is $500, the maximum bet is $10 and there is one offer per player.

Telegram reward

We've been curating a more direct, exclusive experience just for our players on Telegram, and joining us there can earn you 50 free spins. Scroll down our homepage to the promotion banners, tap Get Free Spins on the Telegram banner, start the bot and follow its steps, then claim the spins with the code the bot gives you. You must have made at least one deposit, each spin is worth $0.20 and wagering is 40x.

Referral rewards

Every mate you bring earns you a one-off $20 bonus (40x wagering) once they register using your referral code and make a first deposit, plus a cut of every real money bet they place, sports or casino. There is no limit to the number of referral bonuses a player can earn.

Your recurring reward is worked out as the wagered amount times the house edge, divided by two, times 5%, and it keeps coming for as long as your mates keep betting.

The referred player must meet all our eligibility criteria, and if the referred player’s account is closed, suspended or flagged for fraudulent activity, the referrer does not receive the bonus. We may hold winnings from referral bonuses until verification details of referred players are provided and approved, and missing documents can mean the referral bonus and its winnings are forfeited. Any abuse of the referral system, including creating multiple accounts to claim the bonus, leads to forfeiture of all bonuses and possible account suspension, and we may modify or cancel the referral bonus offer at any time without prior notice.

VIP level rewards

Our VIP program rewards you simply for playing, with no sign up and nothing to opt into, and every dollar you wager earns points that move you up the ladder. Our ladder starts at Bronze and climbs through Silver, Gold, Platinum and Diamond to the milestone tiers above, finishing at Onyx.

Players who advance to a new VIP level are eligible for a one-time level-up bonus, and each level-up bonus carries a wagering requirement before withdrawals are permitted.

VIP tier Wagering on level up bonus
Bronze 40x
Silver 30x
Gold 20x
Platinum 10x

From Diamond upwards, your level up bonuses come with no wagering at all, and your points build up over time and never reset. Wagering must be completed within the specified period where one applies, or the bonus and its winnings may be forfeited.

Level Up Bonuses come with a maximum cash win amount that varies by level.

Level VIP name Max win
2 Bronze 1 $200.00
3 Bronze 2 $250.00
4 Bronze 3 $250.00
5 Bronze 4 $300.00
6 Silver 1 $400.00
7 Silver 2 $500.00
8 Silver 3 $500.00
9 Silver 4 $750.00
10 Gold 1 $900.00
11 Gold 2 $1,000.00
12 Gold 3 $1,000.00
13 Gold 4 $1,250.00
14 Platinum 1 $3,500.00
15 Platinum 2 $5,000.00
16 Platinum 3 $5,000.00
17 Platinum 4 $7,500.00
18 Platinum 5 $7,500.00

Level-up bonuses cannot be stacked with other bonuses unless explicitly stated, and we reserve the right to review VIP eligibility and adjust the wagering requirements at our discretion.

Black Diamond Club

The top floor. The velvet rope. The inner circle. The Black Diamond Club is SpinBet's most exclusive tier, and it works differently from the rest of the VIP program, because there is no lifetime total to reach and it is reserved for the top 20 players on the Black Diamond Leaderboard at the end of each month. Members get boosted cashback, exclusive promotions and tournaments with serious prizes and raffles, plus a direct line to their own account manager. The leaderboard resets every month, so every month is a fresh shot at a place in the club.

Our sportsbook

Sports and live betting

Our sportsbook leads with the NRL and AFL, with rugby, soccer, cricket, basketball, tennis, motorsport and MMA behind them. Horse racing and greyhounds each have their own section, and live in-play betting lets you keep betting as the game unfolds.

Sports Welcome Bonuses – Three Shots to Boost Your Bets

Get your betting off to a flyer with three deposit bonuses. Whether you're just starting out or topping up for another go, we've got you sorted. Sports punters get up to $300 in bonus bets across their first three deposits, starting with a 100% match up to $100 on the first, and each of the three bonuses is capped at the same amount.

How to Claim (Each Bonus)

Log in to your SpinBet account and activate the relevant Sports Bonus in the rewards section. You must activate your Sports Welcome Bonus prior to depositing, then make your deposit of $20 or more and make sure the bonus has been added before you spend any real funds. The fiat-only rule from our casino welcome applies here too.

Using Your Bonus

Add your selection to the betslip and choose bonus funds when you place the bet. Once activated, the bonus must be used within 3 days and the event must conclude within that same window, otherwise the bonus expires automatically. Sports bonus funds can only be used on sports events, never on Boosted Odds or SpinBet Specials markets, and bets using bonus funds at odds below 1.50 are not accepted unless stated otherwise. When bonus funds are used, a winning bet results in a net win return only, with the bonus stake not returned. You must be fully verified before we can process any withdrawals.

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Multi Boost

Stacking up a multi? Make it count with Multi Boost, our way of giving you more when your accumulator bet lands.

Here’s how it works. A minimum of three selections is required, so place a multi bet with 3 or more selections, and if all your picks win, you’ll get a cash boost on top of your payout. The more legs in your bet, the bigger the percentage boost. It’s fully automatic – no opt-in, no drama.

Got 5 winning football picks in one multi? Instead of $100 you would get $108, an 8% boost added to your winnings.

Accumulator Boost Promotion – Terms and Promotion Eligibility

Multi Boost is open to all registered customers of SpinBet and applies exclusively to pre-match and live accumulator bets.

Qualifying Bets

The promotion is available across all sports, and only selections with individual odds of 1.50 or higher will count towards the bonus boost. System bets, voided selections, and cashed-out bets do not qualify.

Boost Structure

The boost percentage increases with the number of qualifying selections in the bet slip, from 3% on a treble to 100% on a 20-fold.

Bet type Boost
Treble 3%
4-fold 5%
5-fold 8%
6-fold 10%
7-fold 13%
8-fold 15%
9-fold 20%
10-fold 25%
11-fold 30%
12-fold 35%
13-fold 40%
14-fold 45%
15-fold 50%
16-fold 60%
17-fold 70%
18-fold 80%
19-fold 90%
20-fold 100%

Bonus Payout

The bonus boost is calculated automatically when the bet is placed. The maximum bonus payout per customer per day is $10,000 or currency equivalent.

Other Conditions

We may withhold bonuses if any irregular betting patterns or suspected abuse are identified. The promotion is governed by SpinBet’s General Terms and Conditions and General Bonus Terms and Conditions, and we may amend, suspend, or cancel the promotion at our sole discretion without prior notice.

NRL early payout

Place a pre-match bet on any NRL game in the 1x2 market, as a single or in a multi, and if your team gets out to a 15-point lead at any stage, we settle your bet as a winner right then and there, even if they go on to lose. Winner bets that include overtime and Draw bets do not count, full cash outs do not qualify and partial cash outs only pay out on what is left. We aim to settle early wins within 15 minutes, and the promotion runs on a $5,000 prize pool.

Deposit wagering and corrected bets

For a sportsbook bet to be counted towards the raw deposit wagering requirement, the odds must be 1.50 or higher, and bets at lower odds do not contribute. If a wager is confirmed or a payment made by us in error, we reserve the right to cancel all wagers accepted containing such an error, or to correct it by re-settling those wagers at the correct terms that should have applied when they were placed.

How we settle sports markets

Soccer

Our draw no bet betting market consists in the following rule, a bet only wins if there is a winning team, so if the match ends in a draw the stake is refunded and the bet is settled as void.

In booking markets a yellow card counts as one card and a red card as two, a second yellow that leads to a red counts as three in total, and no player can receive more than three cards. In booking points markets a yellow card counts as 10 points and a red or second yellow-red as 25, the second yellow itself is not counted, and no player can receive more than 35 points. Both settle on card data shown during normal playing time, ignore cards after the final whistle and cards for players who are not on the pitch, coaches included, and count half-time cards towards second-half markets.

Interval markets will be settled on the goal time announced by TV, or the match clock if that is unavailable. Goals count when the ball crosses the line, corners when the kick is taken, bookings when the card is shown, and offsides and penalties when the referee gives the decision, VAR situations included. Penalties awarded but not taken are not considered.

Tennis

Tennis games stay open with all bets valid until the officials or organizing body declares a winner, and in such cases the 48 hours rule does not apply. In case of a player retirement, all markets determined on court are settled and the rest are void. If a player retires before the last point, the match winner market is void, while markets on sets or games already decided are settled. Markets that have been mathematically reached will be settled once the deciding point is confirmed, and integer lines where neither selection wins are voided.

A tie break is a game that is played when two competitors reach 6-6 in a set, won by the first to 7 points with a 2-point margin. A super tie break ends when one of the two players reaches 10 points by the same margin. For over and under markets either type counts as a single game, and it is valid as long as the decision is announced before the start of the event. Point winner markets are settled after the point is confirmed, and if the point is not played the market is void.

In the Australian Open, singles players use a first to 10 super tie break when the final set reaches 6-6, and mixed doubles at the Australian Open and US Open play a tiebreak in place of a final set. That changes at the French Open. The French Open is the only Grand Slam that does not use tiebreakers to decide the final set in singles.

Basketball and American football

In basketball and American football, the first-half handicap asks you to pick the winner of the first half adding or subtracting the indicated spread, and it is void if the half is not completed. In basketball, first-half totals and home or away first-half totals are also void when the half goes unfinished, first-half 1x2 lets you bet on the winner of the half, with the draw option available as well, and first-half odd or even is void if the half is incomplete. Basketball second-half draw no bet covers the second half only, not including overtime unless stated otherwise, and it is void if the half ends level or is not played out. In American football first-half 1x2, you have to predict the outcome of the first half as home, away or draw, and an uncompleted half voids the market.

Hockey and handball

Ice hockey and field hockey bets are based only on regular times. Unless otherwise stated overtimes and penalty shootouts do not affect the outcome, and bets run on 60 minutes of play as standard.

All handball bets are based on 60 minutes of play unless otherwise specified. Overtime does not count and does not affect second-half bets, and if the 60 minutes are not completed for any reason, all bets are void and stakes refunded. A handball match must be completed for bets to stand unless the market is already settled, and live markets exclude overtime, including 1x2, Handicap, Odd/Even, Handball Winning Margin, Double Chance, apart from markets such as qualify, win the cup or win after overtime.

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Deposits and withdrawals

VisaMastercardBitcoinEthereumLitecoinUSDT (Tether)

Deposits

Our website offers a variety of payment methods, including Visa and Mastercard credit and debit cards, alternative payment methods and crypto, with most deposits landing in your account instantly. Our support team can tell you which methods suit your country of residence.

The minimal amount of deposit is $20 or an equivalent, and that is also the minimum for a welcome bonus deposit. The maximum depends on the payment method and shows when you choose it.

We do not accept third party payments. You must deposit only from a bank account, bank cards, e-wallets or other payment methods registered in your own name, and if security checks show otherwise, your winnings will be confiscated. Our company cannot accept business cards. This applies to personal and company cards alike, and if a business card is used we may void bets placed and confiscate winnings.

We reserve the right, under any circumstance, to request additional documentation verifying your identity, residence or the source of any funds deposited, and to block any funds we deem suspicious and report them to any relevant regulatory and/or prosecuting authority. Any bonuses payable to you under any applicable bonus policy, which exceed Eur 250, are only credited once you pass the applicable verification. We do not accept deposits above our daily threshold (Eur 50,000) per day, without conducting further source of funds and wealth checks.

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Withdrawals

The minimal and maximum amount for withdrawal depends on the payment method you use, and a request above a payment system's limit is paid in installments.

Money goes back the way it came. Withdrawals return to the method or the same account from which you deposited.

Our website supports payouts via Original Credit Transfer from Visa and Payment Transfer from Mastercard, provided the card is not a corporate card and was issued in a supported country. For Visa, the unsupported countries are USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore, so deposits made with Australian cards are paid out through an alternative method instead. For Mastercard, only Andorra, Austria, Belgium, Cyprus, Czech Republic, Estonia, France, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom are supported. Even in supported countries we cannot guarantee successful credit card payment processing in every case, because issuing banks may block or reject transactions.

The internal operating currency of our website is Euro, so if you transact in another currency, the amount charged to your card may be higher than shown because of conversions by your bank or our payment processor.

Most withdrawals are processed within an hour, and crypto usually arrives within minutes, while bank transfer payouts are in principle processed within three to five banking days. You acknowledge that withdrawals via bank transfers can in exceptional cases carry additional charges from intermediary banks, which are outside our influence.

Withdrawal limits

If you request a withdrawal, the amount of your deposit sets the playthrough, and nothing is paid out until the deposited amount has been wagered at least once. We may charge the cost of processing deposits and withdrawals at our sole discretion.

The maximum withdrawal processed to a player is $50,000 per month, unless a specific promotion's terms say otherwise, and players at a higher VIP level may be granted exceptions at our discretion. If you win more than $50,000, we may divide the payout into monthly installments of maximum $50,000 until the full amount is paid. All progressive jackpot wins are paid in full. We shall not allow winnings of more than $10,000 per day without conducting additional anti-fraud and/or transaction checks. Your account does not earn interest, and we offer no conversion or exchange services.

Verification before payout

We are committed to protecting our gaming platform and preventing the use of our services for illicit purposes, including money laundering, terrorist financing and trade sanctions violations. Our AML policy sets out the rules we have implemented to detect and prevent such activity and the steps we take to verify customer identities and monitor transactions. We maintain robust AML and KYC controls to keep gambling secure, protect customers, our platform and its integrity, and meet our legal duties.

Verification is done in accordance with applicable regulatory requirements and our internal risk-based framework, and we may ask for it earlier where our risk controls or the law require. To verify identity and address we typically ask for a valid passport, national ID card or driving licence, and a recent proof of address such as a bank statement or utility bill dated within the last three months. For higher-value activity we require more, such as a liveness check and proof of source of funds or wealth. We require verification documents such as ID, payment method proof and utility bills in the Latin or Cyrillic alphabet, and where that is not possible we may ask for video verification showing your documents or authenticated translations.

You can upload documents securely in My Account - Verification. Please ensure images are clear, in colour and show all four corners, and we may use trusted third-party providers to complete the checks.

We reserve the right to make a phone call to the number provided in your user account as part of the KYC procedure, and withdrawals may be held until the account is fully verified. If we cannot reach you by email or phone within two weeks of your withdrawal request, the account is locked for failing the KYC procedure. We also reserve the right to check your identity prior to processing payouts and to hold refunds or withdrawals for as long as that takes, and false or incomplete personal data can lead to a refused withdrawal and a terminated account, which we tell you about by email.

You are subject to our KYC procedure at all times. You shall provide accurate and update information concerning your name, age, personal details and residence, and we may void bets or winnings and inform the relevant regulator if we suspect misinformation. We reserve the right to retain payments, if suspicion or evidence exists of system manipulation or money laundering of any kind, and criminal charges will be brought against anyone who manipulates or tries to manipulate our system.

We monitor accounts to confirm activity remains consistent with your profile and our obligations, through periodic checks of your details, sanctions screening and checks for politically exposed persons. Where risk indicators appear we apply enhanced due diligence, and while checks are running we may pause certain features and tell you through your account or by email what we need from you. We must comply with applicable laws and regulations, including EU directives, Tobique regulations and guidance from international bodies such as the Financial Action Task Force. If a customer matches a sanctions list or another legal restriction applies, we block access and freeze funds without delay.

If you are a politically exposed person, or a close family member or associate of one, we obtain senior management approval to open or keep the account, collect source of funds and wealth information and apply enhanced ongoing monitoring. We use your data to verify identity, protect your account, prevent and detect crime and comply with the law. We share it only with trusted verification and payment providers and with authorities when legally required, and we keep AML and KYC records for at least five years after your account closes. Please provide accurate and complete information and answer reasonable requests promptly, so we can meet our legal obligations and keep your account available.

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Your account and mobile play

Registration and login

Signing up takes about as long as making a coffee. Upon registration, players must identify themselves with name, date of birth, residential address and a contact email or mobile number, and those details should match the payment method you plan to use. Every new player must also confirm that they are 18 years or older, play for themselves with their own money, are signing up with us for the first time and accept our terms in full.

Each player is allowed to create only one personal account, and our website can only be used for personal purposes, never for commercial profit. Creating multiple Player Accounts can lead, at our sole discretion, to all such accounts being closed and all payouts cancelled, and you must not let any third party, minors included, use your account. Returns, winnings or bonuses gained on a duplicate account are reclaimed, and any withdrawn funds must be returned on demand.

We prohibit any form of collusion, including the creation of multiple accounts per household, and collusion or accounts created for third parties are treated as fraud, with any gains reclaimed. Same or similar logins and activity on different accounts from one household connection count as collusion, as determined by our technical team. You also hereby acknowledge and confirm that the funds you use with us are your own and come from legitimate sources, not from any illicit activity.

We prohibit the use of Virtual Private Networks to mask your location and/or identity. Any returns, winnings or bonuses gained that way are reclaimed, and you must repay any of it already withdrawn.

You must maintain your account and keep your details up-to-date. Player Accounts can only be accessed with your unique ID and password, and keeping your login information confidential is your responsibility. Once your account is set up, your SpinBet login gets you straight into the casino and sportsbook from any device.

Mobile browser access

Our casino runs in your browser and works the same on a phone as on a desktop, with the same games, account and balance wherever you play. Add SpinBet to your home screen and it is always one tap away.

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Inactive accounts

An account becomes inactive when you have not logged in or out for twelve consecutive months, and we may then charge a monthly administrative fee of €10 or its equivalent, or the remaining balance if that is lower, for as long as the balance stays positive. The fee is taken at the start of each month the account stays inactive and stops once the balance reaches zero or the account is reactivated.

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Responsible gambling tools

Gambling responsibly matters for a safe experience, so we have tools that limit losses, wager amounts or complete access to your account, all available in your user profile.

Deposit limit

Set a cap on how much you can deposit over a day, week or month, or ask our support team to set gambling limits for you in line with your income and play. You can lower it at any time and it takes effect as soon as practicable. Any deposit limit you set applies to all deposit methods, including cryptocurrency, so crypto sent above your limit is not credited and is treated as an unsolicited deposit, and attempts to bypass limits can lead to deposit blocks, account restrictions or closure.

Loss limit

Choose the most you are prepared to lose over a day, week or month. This is a net loss limit, so profits in the period do not reduce your loss total. Your unsettled bets count towards the limit as well. Decreases apply immediately.

Wager limit

Set the most you can wager in total over a day, week or month. This is not a net limit, so profits do not offset your wagering total, and a reduction takes effect straight away.

For all three limits, any increase or removal only applies after a 24-hour cooling-off period.

Time-out

Take a break for 1 day, 1 week, 1 month or 3 months. A time-out starts immediately, you cannot deposit or receive promotional offers during it, you can still withdraw your remaining funds, and your account automatically reactivates at expiry.

Self-exclusion

You may choose to self-exclude from using our website either temporarily and/or permanently, simply by asking our support team. Exclusions run for 3 months, 6 months, 1 year, 5 years or permanently, and once processed you cannot bet, deposit or receive promotional offers, though you can withdraw remaining funds, and for a permanent exclusion we remit your balance. After an exclusion of six months or more ends, we reinstate access only once you confirm through our documented process, followed by a 3-day cooling-off period before reactivation. Self-exclusion covers all brands under the same licence. You can also ask us to close your account because of problem gambling, and we verify that request before acting on it.

You must not use our services while enrolled in any national, state, or multi-operator self-exclusion program that restricts participation in online gambling. If you show verifiable evidence that the enrolment predates your registration, any refund is a discretionary goodwill gesture limited to net deposits made after that enrolment took effect, and the account is permanently closed.

Help when you need it

If the fun goes out of it, talk to our support team, who can pause your account while you sort things out and point you to independent help such as Gamblers Anonymous. Where we see signs of harm we may also step in with limits, outreach, a temporary suspension or an exclusion.

Frequently asked questions

What is the casino welcome package?

The package is worth up to $6,000 plus 100 free spins across the first three deposits, with a $2,000 bonus cap on each deposit.

Do cryptocurrency deposits qualify for welcome offers?

No. Casino and sports welcome offers require fiat deposits. Bitcoin, Ethereum, Litecoin and USDT deposits do not qualify.

What wagering applies to the casino bonus?

The bonus or free spin result must be wagered 40 times. The maximum bet during wagering is $25 and the welcome package maximum win is $10,000.

What is the minimum deposit?

The minimum deposit is $20 or equivalent. The maximum depends on the payment method and is shown when it is selected.

When are withdrawals processed?

Most withdrawals are processed within an hour. Crypto usually arrives within minutes, while bank transfers are in principle processed within three to five banking days.

Where can I upload verification documents?

Upload clear colour documents showing all four corners in My Account – Verification.

Can I play on my phone?

The casino runs in a mobile browser with the same games, account and balance. You can add SpinBet to your home screen.

How do I request self-exclusion?

Ask the support team for self-exclusion for 3 months, 6 months, 1 year, 5 years or permanently.

How do I make a complaint?

Send a written complaint by email with your username and a detailed description. Disputes about settled bets must be raised within three days of settlement.

Our support team

Live chat is open to every player and is the quickest way to an answer, and for verification questions you can reach our Support Team 24/7 via Live Chat or via email. For questions about your account or our terms, contact our Customer Support via email. Please ensure every message comes from your registered email address.

If something goes wrong and you would like it reviewed formally, contact our support team. If you wish to make a complaint regarding our services, send it to us in writing by email with your username and a detailed description of what happened. Every complaint is reviewed by our team, and we endeavor to provide a response within a reasonable timeframe.

Disputes about a settled bet must be raised within three days of settlement, and no claims are honoured after that. Each customer is solely responsible for his/her account transactions. We encourage you to use our internal complaints procedure. However, if a complaint is not resolved to your satisfaction, you can refer it free of charge to an independent alternative dispute resolution body.

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Our licence and account eligibility

Our Spinbet casino is licensed by the Tobique Gaming Commission.

Our casino accepts players only from countries and regions where online gambling is not prohibited by law. It is the player’s sole responsibility to inquire about the gambling laws of their jurisdiction before betting, and to leave or stop using our website if our service is illegal where they live or where they are accessing it.

Our casino accepts strictly adult players (the minimum age is 18) who have also reached the legal gambling age of their place of residence, and we reserve the right to ask for proof of age and to limit access to the website or suspend the player account of anyone who cannot provide it.

It is entirely and solely your responsibility to make sure you do not breach the laws that apply to you. That includes checking that your use of our services complies with local laws and regulations, including consulting any relevant registers or information published by locally licensed gambling authorities or operators.

Users from the following restricted countries and their territories are not allowed to deposit and play real money games. Afghanistan, Albania, Angola, Aruba, Barbados, Belgium, Bonaire, Burkina Faso, the Canadian Province of New Brunswick, Cayman Islands, Central African Republic, China, Colombia, Congo, Côte d'Ivoire, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Democratic Republic of Congo, Estonia, Eritrea, Ethiopia, France and its overseas territories of Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna and New Caledonia, Germany, Gibraltar, Greece, Haiti, Hungary, Iraq, Islamic Republic of Iran, Israel, Italy, Jamaica, Japan, Jersey, Korea, Liberia, Libya, Lithuania, Mali, Malta, Mauritius, Myanmar, Netherlands, Nicaragua, North Korea, Pakistan, Panama, Poland, Romania, Russia, Rwanda, Saba, Serbia, Sierra Leone, Slovakia, Somalia, South Sudan, Spain, St Maarten, Statia, Sudan, Sweden, Syrian Arab Republic, Syria, Turkey, Uganda, Ukraine, United Kingdom, United States of America, Venezuela, Yemen and Zimbabwe. Players from any sanctioned country, or who are politically sanctioned themselves, are prohibited from using our website.

By accepting our Terms and Conditions you confirm your awareness that gambling may lead to losing money, and we are not liable for financial loss arising from your use of our website. Our casino reserves the right to unilaterally change our terms when the need arises, and we do our best to tell players about significant changes by email.

Our terms are governed by the laws of Tobique, and disputes or claims (including non-contractual disputes or claims) arising from them fall under the exclusive jurisdiction of the courts of Tobique. Card transactions and payments, including chargebacks and refunds, are governed by the laws of Cyprus and fall under its courts.

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